At Galleria Woods, everything we do starts with our residents.
They put the ‘extra’ in extraordinary.
Our staff members are dedicated to improving residents’ lives and creating positive experiences for them, each and every day. From the associate who greets you with a smile to the health professional who takes special care of a loved one, our goal is to work together to serve your needs and exceed your expectations.
Associate Executive Director
Thao Hayes serves a dual role at Galleria Woods. She joined the Galleria Woods team in September 2012 as Director of Financial Services and was later promoted to Associate Executive Director. Thao is a Birmingham native. She attended college at the University of Alabama where she received her bachelor's degree in accounting. She gained her work experience in the private and public accounting sectors after graduation. Thao's passion for helping and interacting with people led her to the senior living industry 9 years ago.
Director of Nursing
Patsy feels it has always been her calling to serve the senior population. Patsy has served as the Director of Clinical Services at Galleria Woods since 2010. Prior to joining Galleria Woods, she served as Director of Nursing in both Skilled Nursing and Home Care in Hamilton, Alabama. Patsy has over 27 years of experience. She graduated from the University of North Alabama with a bachelor's degree in Nursing.
Director of Dining Services
Trisha has been with Galleria Woods since June 2020. She has a BS in Business and Hospitality Management from Florida State University. Her experience includes over 20 years of Food and Beverage management in catering, restaurants, and retail on College Campus. She enjoys seeing the smiling faces on the residents each time a meal is great. She is married to her wonderful husband for 15 years; they have one daughter. The family enjoys time at the beach, going camping and playing with their Golden Shepherd, Phoenix.
Resident Services Director
Jennifer is an experienced nurse who has been in the long-term care industry for the past 15 years. Driven by her passion for caring for others, she takes pride in providing the best customer service to her senior community. Jennifer recently relocated to Birmingham from Georgia and has been with Galleria Woods as the Director of Resident Services since October 2020. "The meaning of life is to find your gift. The purpose of life is to give it away." -William Shakespeare
Director of Human Resources
Jeff joined Galleria Woods in June 2017 and brings over 30 years of human resources experience to the team. He worked 15 of those years in the healthcare industry. He has a B.A. in Human Relations from Samford University and a Professional Human Resources Certification (PHR). Jeff has extensive expertise in recruiting, employee relations and training.